Customer support automation
Answer every customer, day or night, in their language. We deploy AI voice and chat agents that resolve the routine and escalate the rest.
Book your AI audit →Support teams drown in repeat questions and after-hours messages. Auvrix deploys AI agents that handle the routine, such as order status, bookings and FAQs, around the clock, and hand off cleanly to a human when it matters.
Agents run supervised, with human review where it counts, so quality holds up on real conversations.
What we automate
- Voice and chat agents that answer and book 24/7
- Ticket triage: sort, prioritise and draft replies
- After-hours and multilingual coverage (English, Greek, Russian and more)
- Deflect repeat questions, escalate the rest to your team
Frequently asked questions
Will customers know they're talking to AI?
That's your call. We can set the agent to disclose it, and either way it hands off to a human whenever the conversation needs one.
What languages are supported?
English, Greek and Russian out of the box, with more available. Useful across Cyprus and the wider EU.
What if the AI gets something wrong?
Agents run supervised with human review where it matters. We monitor, correct and own the outcome.
Explore more
- Sales & CRM
- Customer support
- Finance & admin
- Scheduling & operations
- Marketing & content
- Reporting & data